Product "in stock"
Products shown as "in stock" will be whenever possible dispatched the same (if ordered before 7am) or next working day otherwise.
Please be aware that in case the store is closed for vacation, the displayed delivery times will not be accurate, as the system calculating these doesn't account for vacation days. Please refer to the pop-up banner message regarding store closures and next delivery dates.
Product "on back order"
Articles shown as "on back order" are either made to order (e.g. Linneo harnesses), are pre-order items (e.g. LDO printer kits) or are just out of stock but have been re-ordered. Delivery times for these items can be quite lengthy (please ask before ordering to avoid being disappointed). If you don't like the uncertainty, please consider waiting for them being back in stock before placing an order (you can use the "reminder" button to receive an email as soon as stock becomes available again).
Product "Out of Stock"
"Out of Stock"
means the product is not available and cannot be back ordered. Again, you can put yourself on the waiting list and receive an email as soon as the product is back in stock.
Shipping from different warehouses
Some products (panels, printer kits, larger frames, etc.) will be shipped from a different warehouse, so you may receive two or more parcels (sometimes from different couriers). You can recognise when this is happening if the shipping option states ...
Shipping within the UK
Courier Service: Orders will be delivered by RoyalMail 24, 48 (tracked or untracked) or Parcelforce 24 (tracked). You can choose the service at checkout. Dispatch times: Due to this business being a "one man show" and I'm having a "normal" job during ...
Shipping to Norway (VOEC)
We are VOEC (VAT on ecommerce) registered in Norway. Each item in your basket valued below or equal 3,000NOK: For all orders with each item in the order valued below or equal to 3,000NOK we will charge shipping fees and collect Norwegian VAT at ...
International Shipping (excl. EU & Norway)
We are shipping worldwide, shipping fees will be calculated at checkout and you can select which delivery service you want to use. All orders shipped outside of the EU and Norway are VAT free. If the website is detecting your country correctly, all ...
EU shipping and VAT / Customs fees explained (IOSS)
As you all know, the UK is not part of the EU anymore. Due to that fact, shipping to the EU has lead to some "complications" which are luckily getting better slowly. If you order from OneTwo3D to an EU country there are two cases to consider: You are ...