We are VOEC (VAT on ecommerce) registered in Norway.
Each item in your basket valued below or equal 3,000NOK:
For all orders with each item in the order valued below or equal to 3,000NOK we will charge shipping fees and collect Norwegian VAT at checkout. For the VAT handling we are using the Norwegian VOEC system and you will not have to pay any additional charges to the delivery service at the point of delivery.
Any item in your basket valued above 3,000NOK:
If a single item in your order has a value of above 3,000NOK, the whole order will be sold excl. VAT and you will have to pay Norwegian import VAT (plus an admin charge) to the delivery company.
Prices in the store will be shown including VAT, if your basket exceeds the VOEC limit as described above, we will deduct the VAT at checkout.
What happens if the courier company still wants to charge me import VAT?
In some cases despite having collected VAT upfront and added the VOEC number to the shipment, the courier company ignores that and still wants to charge you import VAT again. In the first instance, please contact them and ask why they didn't use the provided VOEC number. If that doesn't work and they insist on charging VAT, please pay it to release the order from customs and contact us via firstname.lastname@example.org
, so we can refund you the VAT payment.
New VOEC Rules (1st of January 2024)
Due to the latest changes in VOEC rules which came into force on 1st of January 2024, certain products (LDO frames, large Linneo printer panels, Clicky Clacky Door panels) can (hopefully only temporarily) not be delivered to Norway.
Shipping from different warehouses
Some products (panels, printer kits, larger frames, etc.) will be shipped from a different warehouse, so you may receive two or more parcels (sometimes from different couriers). You can recognise when this is happening if the shipping option states ...
International Shipping (excl. EU & Norway)
We are shipping worldwide, shipping fees will be calculated at checkout and you can select which delivery service you want to use. All orders shipped outside of the EU and Norway are VAT free. If the website is detecting your country correctly, all ...
EU shipping and VAT / Customs fees explained (IOSS)
As you all know, the UK is not part of the EU anymore. Due to that fact, shipping to the EU has lead to some "complications" which are luckily getting better slowly. If you order from OneTwo3D to an EU country there are two cases to consider: You are ...
Product "in stock" Products shown as "in stock" will be whenever possible dispatched the same (if ordered before 7am) or next working day otherwise. Store vacation Please be aware that in case the store is closed for vacation, the displayed delivery ...
Parcelforce/GLS Orders Routing via Germany
If you order something to an EU country you may see that the tracking information locates the parcel for quite a while in Germany. the reason for that is that GLS/Parcelforce have centralised their EU customs processing in Germany, so all parcels ...